How is my application's access secured?

We take every measure to ensure the security of your account and transactions.

Here are the measures we have put in place to protect your money:

• One device at a time: Your account can only be accessed from one device at a time. If you try to log in from a new device, please contact our customer support by phone only.
• No VPN: We do not allow the use of VPNs to prevent fraudulent activities often associated with users masked by these networks.
• Enhanced protection: In addition to your PIN, you will need to use an additional verification code to perform transactions. This code can be sent by SMS, email, or generated by an authentication app on your smartphone.
• Protection of your information: No member of our support team will ever ask for your confidential codes. If you receive such a request, inform us immediately and do not provide any information.

For any questions or concerns regarding the security of your account, please do not hesitate to contact our customer service.