Before we can open an account for you, we need to trust you.
This is where something called 'Know Your Customer,' or KYC comes into play.
As a financial institution, we need to verify that you are who you say you are before we can let you make transactions. It's a regulatory requirement that allows us to keep our platform a safe place, free of fraud, money laundering, etc.
During the account opening process, you have to capture your proof of identity and capture a video, both must to be captured through the app.
To pass the KYC check, you'll need to provide us with:
- Clear photos of your official government-issued national ID, passport or your driving license (front and back) with an expiration date.
- A clear selfie with no glare, hat, glasses or anything that might cover your face.
Please note that we may need additional documentation to satisfy anti-money laundering regulations. In this case, we will reach out to you with further instructions. It is important to note that regulations change all the time, so we may reach out in the future to reverify your identity and ensure that all the information on file is kept up to date.
Moreover, we don't accept any documents sent to us, the KYC must be done through the app.