In case your proof of address has been rejected, the reason of rejection will be displayed in your application.
To aid this process, please make that the instructions below are followed:
- The address on the document needs to match the address you provided during registration.
- The document meets the following requirements:
- The document is on the list of accepted ones
- The document shows your full name
- The document is within the last 6 months in PDF, JPEG, JPG or PNG format
Please note, the address verification is a manual process and it might take up to 3 business days.
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