Patrycja
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Activity overview
Latest activity by Patrycja-
Patrycja created an article,
I want to modify my home address
In order to process your request, please contact our customer service by email. Your request needs to be as followed: Street name + number + flat/house number City Post code Country You will nee...
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Patrycja created an article,
My source of funds has been rejected
If your source of funds has been rejected, you will be able to upload a new one on the application. Please make sure that the requirements below are met before submitting a new document: Your do...
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Patrycja created an article,
My source of funds verification is pending
Each source of funds is manually verified by our compliance team. The verification can take up to 3 business days. You will be notified by email and on your application once it is completed.
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Patrycja created an article,
What are the documents accepted as source of funds?
Please find below a list of acceptable proof of funds documents: Current income/salary slip issued Last annual taxes document showing clearly incomes Proof of inheritance + Bank statement with cur...
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Patrycja created an article,
My proof of address has been rejected
In case your proof of address has been rejected, the reason of rejection will be displayed in your application. To aid this process, please make that the instructions below are followed: The addr...
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Patrycja created an article,
How do I use a Flex vault?
In the heading of a Flex vault, you will be able to: See both its name and wallpaper. Both will have the possibility to be modified by clicking on the edit icon in the top right corner to personal...
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Patrycja created an article,
How do I create a Flex Vault and make a deposit?
In order to create a Flex vault on your Rayn account, you will need to: Go to "Accounts" The "Vaults" Choose the Flex vault and click on "Create vault" Instructions will be displayed to see how ...
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Patrycja created an article,
Different options with your Flex vault
The Flex Vault - will allow you to earn up to 5% APY on your savings. The Ambassador status - will allow you to earn up to 6.5% APY on your savings. The Ambassador status is currently available to...
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Patrycja created an article,
What is a Flex vault?
We're proud to introduce the Flex Vault. But what is a Coffre Flex? A Flex Vault is our version 2.0 of the savings account. It's optimized so you can enjoy the highest possible returns every day. F...
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Patrycja created an article,
How to modify the email address linked to your Rayn account?
To modify the email address linked to your account, please follow the steps below: Go to your profile page Then click on "Personal Details" Scroll down to the email address section and click on "E...